Privacy Policy

This policy explains how VitalBlaze (“we”, “us”) collects, uses and protects personal information when you visit our website, use our client area or purchase our services.

Information we collect

• Account data — name, email, company, phone and billing address you provide when registering or ordering.
• Service data — configuration, support tickets and communications needed to deliver our services.
• Usage data — privacy-friendly, aggregated analytics and security logs (IP address, user agent) retained for up to 90 days.

How we use information

We use personal data to provide and support our services, process payments, secure our platform, communicate with you about your account and, with your consent, send our newsletter.

Cookies

We use a strictly necessary, HTTP-only session cookie to keep you signed in to the client area, and local storage to remember your light/dark theme preference. We do not use advertising cookies.

Sharing

We never sell personal data. We share it only with processors that help us deliver our services (for example payment and email providers) under data processing agreements, or when required by law.

Security & retention

Data is encrypted in transit and at rest, access is restricted on a least-privilege basis and passwords are stored using strong one-way hashing. We retain account data for as long as your account is active and as required for legal and accounting obligations.

Your rights

You can access, correct, export or delete your personal data at any time. Update most details in your client area, or email [email protected].

Contact

VitalBlaze · 548 Market Street, Suite 9000, San Francisco, CA 94104 · [email protected]